By: Jonathan Van den broeck user 11 Jul 2023 at 4:35 a.m. CDT

2 Responses
Jonathan Van den broeck gravatar
Regarding a previous ticket I am trying to contact support using the following form (Talk with a Gluu Expert): However the form submit seems to fail? The form gives the following error response: { "redirect": [ { "type": "redirect", "redirect_url": "https:\/\/\/thank-you\/", "delay": 0 } ], "contact_form_id": 769, "status": "mail_failed", "message": "There was an error trying to send your message. Please try again later.", "posted_data_hash": "259364343ec1a4ec44ac34460b413bd2", "into": "#wpcf7-f769-p1339-o1", "invalid_fields": [] } The mail verify seems to be a forbidden address: 403 (Forbidden) You can send contact details on the Email address on this profile. We want to contact you regarding Gluu 4 support contract.

By Mohib Zico staff 11 Jul 2023 at 4:38 a.m. CDT

Mohib Zico gravatar
Hi Jonathan, Apologies for that "contact form" issue. We are looking into it. For further questions on support contract, I believe it's better to have a quick call. You can book your call here:

By Jonathan Van den broeck user 14 Jul 2023 at 5:51 a.m. CDT

Jonathan Van den broeck gravatar
Hi Mohib, Thank you that was all we needed.