OxTrust - Out of memory error

By: Pawel Walus Account Admin 21 Mar 2024 at 8:54 a.m. CDT

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Pawel Walus gravatar
Hello, We have just observed that from time to time oxtrust is being killed due to OOM. The related version of image is 4.5.1-1. Please investigate. pod describe: ``` oxtrust: ... Last State: Terminated Reason: OOMKilled Exit Code: 137 Ready: True Restart Count: 2 Limits: cpu: 2500m memory: 1000Mi Requests: cpu: 125m memory: 1000Mi ```
Gluu 4.5 Docker 20.1
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By Aliaksandr Samuseu staff 21 Mar 2024 at 8:56 a.m. CDT

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Hi, Pawel. Do you employ Cache Refresh in your setup? If so, how many user entries (roughly) do you have in the system?

By Pawel Walus Account Admin 21 Mar 2024 at 10:46 a.m. CDT

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we don't integrate other AD databases, so there should not be cache refresh. as for user entries - we don’t have live customers, so users are around 10

By Aliaksandr Samuseu staff 22 Mar 2024 at 4:37 a.m. CDT

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I see.. How often does this happen? Also, what platform is it? EKS, GCS, some private cloud? If possible, we would like to see logs from oxTrust pod from the time the crash will happen next time.

By Pawel Walus Account Admin 25 Mar 2024 at 3:30 a.m. CDT

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We're on EKS, the issue is happening once every a couple of days. I'm attaching the logs
oxtrust_1.log

By Pawel Walus Account Admin 27 Mar 2024 at 5:17 a.m. CDT

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We'll attempt the upgrade of components to 4.5.3, will return here if the issue persists afterwards.

By Mohib Zico Account Admin 28 Apr 2024 at 11:16 p.m. CDT

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Hello Pawel, Just checking ... got chance to test? Thanks!

By Pawel Walus Account Admin 29 Apr 2024 at 2:53 a.m. CDT

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Hello, not yet - images update is planned, but there are higher priorities for now. I'll close the ticket for now, will reopen if something comes up.

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