authenticationRequestsChart shows zero activity

By: Jeff E Mandel user 07 Jun 2019 at 10:40 a.m. CDT

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Jeff E Mandel gravatar

The dashboard on my appliance isn't showing login activity:

I can't find any settings that seem messed up, or suggestive log messages.

Ubuntu 16.04
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Answers

By Michael Schwartz Account Admin 08 Jun 2019 at 4:22 a.m. CDT

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You checked the ldap logs too? No objectclass violations or anything?

By Thomas Gasmyr Mougang staff 08 Jun 2019 at 9:41 a.m. CDT

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Thomas Gasmyr Mougang gravatar

Upon login, the graph is not directly updated. The graph is update after some time that is configurable in oxauth config section. The default is 3 or 5 min.

By Jeff E Mandel user 08 Jun 2019 at 11:56 a.m. CDT

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In oxauth, there are some parameters

metricReporterInterval:300
metricReporterEnabled: false

Changing the second one to true and waiting 300 seconds (one one thousand,...) fixed it. If there is an improvement, it would be to have a switch enable this setting from the dashboard. Of course, if you're looking at the dashboard, why would you want to set it to report zero access?

By Thomas Gasmyr Mougang staff 10 Jun 2019 at 5:43 a.m. CDT

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Hi Jeff,

The metric report is enable by default.

Thanks!

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