By: Kunal Vaidya user 16 Oct 2020 at 11:28 a.m. CDT

3 Responses
Kunal Vaidya gravatar
Hey, We have a Gluu server and a Couchbase db in our setup installed in 1 subnet in 1 data-center and in 1 region. The Gluu servers throws the following error : ``` oxtrust_persistence.log:2020-10-16 15:19:31,188 WARN [RxComputationScheduler-1] [com.couchbase.client.core.logging.Slf4JLogger] (Slf4JLogger.java:160) - [ip-172-31-11-201.us-east-2.compute.internal/172.31.11.201:11207][KeyValueEndpoint]: Got error while consuming KeepAliveResponse. oxtrust_persistence.log:2020-10-16 15:19:31,366 WARN [RxComputationScheduler-1] [com.couchbase.client.core.logging.Slf4JLogger] (Slf4JLogger.java:160) - [ip-172-31-11-201.us-east-2.compute.internal/172.31.11.201:11207][KeyValueEndpoint]: Got error while consuming KeepAliveResponse. ``` and restarting the oxauth and identity services fixes the issue but we need to know the root cause. What could cause this behavior?

By Mohib Zico staff 16 Oct 2020 at 12:15 p.m. CDT

Mohib Zico gravatar
I heard about `KeepAliveResponse` lately but @Mohammad.Abudayyeh, what do you think?

By Mohammad Abudayyeh staff 16 Oct 2020 at 1:03 p.m. CDT

Mohammad Abudayyeh gravatar
yeah this issue was addressed in 4.2. As i recall we found threads working in a non-singleton method. So several objects are being created and taking time causing slow downs and eventually higher heap usage leading to the slow down in operations. @Yuriy.Movchan i think we only saw this in oxauth.

By Mohib Zico staff 16 Oct 2020 at 10:35 p.m. CDT

Mohib Zico gravatar
Thanks, Abu. Kunal, please try 4.2 and see if you face any issue or not. Thanks!