Hi Kwadwo Obeng, Can you try to login your server on Different Browser? Thanks and Regards Mohit Mali.

I tried all that.And I end up with the same error page.

Do you see any error in Identity log and oxauth log ? please send me your logs. Thanks and Regards Mohit Mali.

So I had to replicate the error.I happens when I restart the server.But this time I i was able to access oxauth by refreshing a few times.That's me being lucky.Sometimes nothing I do works. Here are the logs ``` 2020-12-31 14:40:29,840 ERROR [qtp534906248-17] [org.gluu.oxauth.service.SessionIdService] (SessionIdService.java:758) - Failed to get session by dn: oxId=5bf62944-206d-4ff2-9290-f5d3c967a586,ou=sessions,o=gluu org.gluu.persist.exception.EntryPersistenceException: Failed to find entry: oxId=5bf62944-206d-4ff2-9290-f5d3c967a586,ou=sessions,o=gluu at org.gluu.persist.ldap.impl.LdapEntryManager.find(LdapEntryManager.java:412) ~[oxcore-persistence-ldap-4.2.1.Final.jar:?] at org.gluu.persist.impl.BaseEntryManager.find(BaseEntryManager.java:624) ~[oxcore-persistence-core-4.2.1.Final.jar:?] at org.gluu.persist.impl.BaseEntryManager.find(BaseEntryManager.java:504) ~[oxcore-persistence-core-4.2.1.Final.jar:?] at org.gluu.persist.impl.BaseEntryManager.find(BaseEntryManager.java:491) ~[oxcore-persistence-core-4.2.1.Final.jar:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.jboss.weld.bean.proxy.AbstractBeanInstance.invoke(AbstractBeanInstance.java:38) ~[weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.jboss.weld.bean.proxy.ProxyMethodHandler.invoke(ProxyMethodHandler.java:106) ~[weld-core-impl-3.1.4.Final.jar:3.1.4.Final] at org.gluu.persist.EntityManager$PersistenceEntryManager$1948487569$Proxy$_$$_WeldClientProxy.find(Unknown Source) ~[weld-core-impl-3.1.4.Final.jar:?] at org.gluu.oxauth.service.SessionIdService.getSessionByDn(SessionIdService.java:752) ~[classes/:?] at org.gluu.oxauth.service.SessionIdService.getSessionById(SessionIdService.java:724) ~[classes/:?] at org.gluu.oxauth.service.SessionIdService.getSessionId(SessionIdService.java:785) ~[classes/:?] at org.gluu.oxauth.service.SessionIdService.getSessionId(SessionIdService.java:776) ~[classes/:?] at org.gluu.oxauth.service.SessionIdService$Proxy$_$$_WeldClientProxy.getSessionId(Unknown Source) ~[classes/:?] at org.gluu.oxauth.service.AuthorizeService.getSession(AuthorizeService.java:125) ~[classes/:?] at org.gluu.oxauth.service.AuthorizeService$Proxy$_$$_WeldClientProxy.getSession(Unknown Source) ~[classes/:?] at org.gluu.oxauth.authorize.ws.rs.AuthorizeAction.getSession(AuthorizeAction.java:454) ~[classes/:?] at org.gluu.oxauth.authorize.ws.rs.AuthorizeAction.checkPermissionGranted(AuthorizeAction.java:245) ~[classes/:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?] at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?] at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?] at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?] at org.apache.el.parser.AstValue.invoke(AstValue.java:247) ~[org.mortbay.jasper.apache-el-8.5.54.jar:8.5.54] at org.apache.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:267) ~[org.mortbay.jasper.apache-el-8.5.54.jar:8.5.54] at org.jboss.weld.module.web.util.el.ForwardingMethodExpression.invoke(ForwardingMethodExpression.java:40) ~[weld-web-3.1.4.Final.jar:3.1.4.Final] at org.jboss.weld.module.web.el.WeldMethodExpression.invoke(WeldMethodExpression.java:50) ~[weld-web-3.1.4.Final.jar:3.1.4.Final] at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:65) ~[jakarta.faces-2.3.14.jar:2.3.14] at com.sun.faces.application.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:66) ~[jakarta.faces-2.3.14.jar:2.3.14] at com.sun.faces.application.ActionListenerImpl.getNavigationOutcome(ActionListenerImpl.java:82) ~[jakarta.faces-2.3.14.jar:2.3.14] at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:71) ~[jakarta.faces-2.3.14.jar:2.3.14] at javax.faces.component.UIViewAction.broadcast(UIViewAction.java:548) ~[jakarta.faces-2.3.14.jar:2.3.14] at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:847) ~[jakarta.faces-2.3.14.jar:2.3.14] at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1396) ~[jakarta.faces-2.3.14.jar:2.3.14] at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:58) ~[jakarta.faces-2.3.14.jar:2.3.14] at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:76) ~[jakarta.faces-2.3.14.jar:2.3.14] at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:177) ~[jakarta.faces-2.3.14.jar:2.3.14] at javax.faces.webapp.FacesServlet.executeLifecyle(FacesServlet.java:707) ~[jakarta.faces-2.3.14.jar:2.3.14] at javax.faces.webapp.FacesServlet.service(FacesServlet.java:451) ~[jakarta.faces-2.3.14.jar:2.3.14] at org.eclipse.jetty.servlet.ServletHolder$NotAsyncServlet.service(ServletHolder.java:1411) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1651) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:226) ~[websocket-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1638) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.gluu.oxauth.audit.debug.ServletLoggingFilter.doFilter(ServletLoggingFilter.java:67) ~[classes/:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1630) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:567) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602) ~[jetty-security-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1377) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:507) ~[jetty-servlet-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1292) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.Server.handle(Server.java:501) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) ~[jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556) [jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) [jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) [jetty-server-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806) [jetty-util-9.4.31.v20200723.jar:9.4.31.v20200723] at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938) [jetty-util-9.4.31.v20200723.jar:9.4.31.v20200723] at java.lang.Thread.run(Thread.java:834) [?:?] ```

>> But this time I i was able to access oxauth by refreshing a few times.That's me being lucky. - After 'rebooting' server, check after 10 mins / 20 mins / 30 mins interval. See which one is working or not for you. - What components did you install in your Gluu Server? - How much memory and other resources you have?

Okay sure.My server is running on a 6GB memory. I am running oxauth,Identity,IDP and Opendj.I will check the rebooting time and get back to you

I upgraded the memory to 8 GB.It was running well for like three.Then the issue started again.The main issue is why the service turns off by itself after some time

We released 4.2.3 lately with some memory leak fix. Please try to use that.

Re-assigning ticket to me. I am also doing some QA on service startup.

We released 4.2.3 last week, please feel free to test latest version. It should have fix.