By: Kwadwo Obeng user 06 Feb 2021 at 6:16 p.m. CST

4 Responses
Kwadwo Obeng gravatar
So i have been experiencing this issue where oxtrust service becomes unavailable(gluu 503 error) anytime I leave the server unused overnight.Oxtrust sometimes works well for about three days and the same issue starts again.Usually I always have to restart the server before it starts work again.This error cycle has kept on repeating for months and I have no idea how to fix it.So the last time this error happened and I run my usual restart I ended up in this error page "Oops Something wrong happened.Return to the application using the button below".Clicking the button redirects me back to this same page" This is ERROR [qtp534906248-17] [org.gluu.oxauth.client.OpenIdConfigurationClient] (OpenIdConfigurationClient.java:90) - There is an error in the JSON response. Check if there is a syntax error in the JSON response or there is a wrong key

By Kwadwo Obeng user 06 Feb 2021 at 6:17 p.m. CST

Kwadwo Obeng gravatar
I am using a memory 9GB

By Michael Schwartz Account Admin 06 Feb 2021 at 6:56 p.m. CST

Michael Schwartz gravatar
upgrade to 4.2.3 next week

By Kwadwo Obeng user 07 Feb 2021 at 6:18 a.m. CST

Kwadwo Obeng gravatar
Okay okay. But Do i have to backup before i update ?

By Mohib Zico Account Admin 28 Feb 2021 at 11:07 p.m. CST

Mohib Zico gravatar
>> Okay okay. But Do i have to backup before i update ? Yes, of course. All the time!