By: Celeste DAlessandro user 19 Nov 2021 at 2:19 p.m. CST

1 Response
Celeste DAlessandro gravatar
Hi I’m trying to connect Gluu to my jira cloud instance via SAML single sign-on, but I can not validate the Gluu Trust Relationship (Validation Failed is the message). STEP 1: This is the info provided by Atlassian: This is the info that I’ve completed from Gluu. I am not sure if this is correct, I have set up in Identity provider Entity ID and Identity provider SSO URL the info that you can see in the image below and our Gluu url. The certificate I’ve taken from “The 'shibIDP.crt' of your Gluu server ( location: /etc/certs/ inside Gluu-Server container )”: STEP 2: In Gluu I’ve created a Trust Relationship in Gluu, I’ve generated a metadata file with the following info provided by my jira cloud site: • SP Entity ID • SP Assertion Consumer Service URL Configure Relying Party The domain is verified. But when I try to connect to jira cloud with a user from my verified domain user I got this error: Thanks in advance! Regards Celeste D'Alessandro

By Mohib Zico staff 19 Nov 2021 at 9:05 p.m. CST

Mohib Zico gravatar
Hi, 3.x is EOL, please retry in 4.x and create ticket if required.