By: Sandra Briones user 29 Feb 2016 at 12:06 p.m. CST

2 Responses
Sandra Briones gravatar
How to configure Profile/SAML2, I have this mistake Replace or remove this logo ERROR An error occurred while processing your request. Please contact your helpdesk or user ID office for assistance. This service requires cookies. Please ensure cookies are enabled in your browser, then go back to your desired resource and try to login again. Use of your browser's back button may cause specific errors that can be resolved by going back to your desired resource and trying to login again. If you think you were sent here in error, please contact technical support Error Message: Error decoding authentication request message

By Mohib Zico Account Admin 29 Feb 2016 at 12:30 p.m. CST

Mohib Zico gravatar
Check [Relying Party Configuration](https://www.gluu.org/docs/admin-guide/saml/outbound-saml/#saml-trust-relationship) section.

By Aliaksandr Samuseu staff 29 Feb 2016 at 12:38 p.m. CST

Aliaksandr Samuseu gravatar
Hi, Sandra. Please monitor Shibboleth's log with command like `tail -F /opt/idp/logs/idp-process.log`, while re-trying your authentication attempts. This should give you some hints on the cause of your problem. You also may be interested in reading our articles on configuring SAML SSO in Gluu: 1. Description of different settings: [link](https://www.gluu.org/docs/admin-guide/saml/outbound-saml/) 2. Configuring Shibboleth SP and creating TR for it in Gluu: [link](https://www.gluu.org/docs/articles/ubuntu-shib-apache/) 3. Shibboleth's quick test: [link](https://www.gluu.org/docs/articles/test-shib2/)