Wordpress and SuiteCRM clients issues

By: John Jones user 27 Jun 2017 at 10:56 p.m. CDT

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Hello, We have installed oxd plugin on the following sites https://newcrm.lablynx.com (suitecrm) https://newwp.lablynx.com/ (wordpess) The plugin was successfully installed on both sites. suitecrm plugin: We are getting blank page on https://newcrm.lablynx.com. If you look at the source code of this site you will see that oxd plugin hide the default suitecrm login form and inject a new form, but that is also hidden. Wordpress plugin: The following popup appears after providing valid username and password. ``` oxD client for site: e8125f0d-50ad-4d78-9ab8-2340061d04fa is requesting permission to do the following: A persistent but non-identifiable correlation key released by your OpenID Provider. This information includes: name, family_name, given_name, middle_name, nickname, preferred username, picture, website, gender, birthdate, zoneinfo, locale and when the profile was last updated. Your email address and whether its verified. ``` AllowDon't Allow I have clicked on Allow button then another popup appears. and Wordpress redirect it self again on index page. ``` Missing claim : (email). Please talk to your organizational system administrator. ``` Would you please look into it. Regards
CentOS72
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Answers

By Mohib Zico Account Admin 28 Jun 2017 at 1:39 a.m. CDT

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Hi John, You need to release 'Email' scope in respected client. Log into your Gluu Server oxTrust --> OpenID Connect --> Clients --> Either search for your client OR hit 'Search' only --> Find out specific client --> Click 'Add Scope' --> Search for 'Email'.

By John Jones user 28 Jun 2017 at 2 a.m. CDT

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Hi 1) Ok it worked, now I am loggedin, FirstName and LastName is missing, I tried to search the scopes for firstname and lastname but that not worked. 2) In Gluu Server -> Users -> Manage People not showing the list of my created users. There is only a Search Bar and Add Person button. The user list should be there rather than I have to search them. 3) What about the SuiteCRM blank page issue? Regards

By Jajati Badu Account Admin 28 Jun 2017 at 2:07 a.m. CDT

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Hi John, We are looking into the Blank page issue for SuiteCRM. Will get back to you soon. Kind Regards, Jajati

By Jajati Badu Account Admin 28 Jun 2017 at 2:32 a.m. CDT

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Hi John, Could you please confirm the SuiteCRM version you are using ? Also please use below plugin and let me know of it is working or not ? https://github.com/GluuFederation/suitecrm-oxd-module/blob/v3.0.1/suitecrm-oxd-module.zip Kind Regards, Jajati

By John Jones user 28 Jun 2017 at 3:21 a.m. CDT

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Hi Jajati, The v3.0.1 version from github worked fine. After login suitecrm asked me to add First Name, Last Name and some other information. But that was not appears for wordpress, that's why FirstName and LastName is missing there. What we need to do so these information also automatically insert in wordpress as well. BTW: we are using SuiteCRM Version 7.9.1 and Version 7.7.6 Regards

By Jajati Badu Account Admin 29 Jun 2017 at 12:43 a.m. CDT

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Hi John, Glad to know SuiteCRM worked fine. Regarding the Wordpress changes we can add the functionality, if you would like to fund this. Kind Regards, Jajati

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