By: kumaran selvam user 05 Feb 2018 at 1:57 a.m. CST

1 Response
kumaran selvam gravatar

Hello Team,

Hope you all doing great!

I want to integrate my Freshdesk support portal for single sign on process with Gluu SSO. If possible can you please share me the steps to complete this integration.

Also please consider the below flow which I am looking for this integration.

SSO Flow :

a) During registration my users will get created both in Gluu and Freshdesk servers.

b) Now if a customer click on login from my Freshdesk support portal, he/she should get redirected to Gluu login page.

c) There the customer should enter their username/email, password and perform the login.

d) After successful login user should get redirected to Freshdesk support portal with their account gets loggedin automatically inside my Freshdesk support portal.

Awaiting for your response.

By mohib zico staff 05 Feb 2018 at 2:02 a.m. CST

mohib zico gravatar

There is no documentation for community support on this as I can see.

Here is how 'community support' work:

  • You try something by yourself.
  • Post relevant logs and steps here in support portal if you face any problem.
  • We will try to suggest you as much as we can.