Cache refresh has not run since Dec, 9 2019

By: Todd Higgins user 22 Jan 2020 at 1:58 p.m. CST

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On Dec 9, 2019 we made a clone of our original gluu (gluu2) server and changed the IP address following the documentation here: https://gluu.org/docs/ce/3.0.2/operation/changeip/ We did this to troubleshoot the issues we were having with InCommon Metadata refresh. We resolved this issue and cut over to this server (gluu3) on Dec 16 via a change with our DNS record. (CNAME = login.fandm.edu) The old server (gluu2) has been running and it looks like it has continued to refresh it's cache. I pulled the virtual NIC on gluu2. what can I do to get the server in production (gluu3) syncing it's cache again? ### Expected behavior That the cache refresh would occur every 5 minutes as specified under Polling interval. ### Actual behavior Last Cache refresh occurred Dec 9, 2019 ### oxtrust_cache_refresh.log ``` 2020-01-22 12:31:33,354 DEBUG [pool-2-thread-9] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:185) - Allowing to run new process exclusively 2020-01-22 12:32:33,353 DEBUG [pool-2-thread-9] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:228) - This server isn't master Cache Refresh server 2020-01-22 12:32:33,353 DEBUG [pool-2-thread-9] [gluu.oxtrust.ldap.cache.service.CacheRefreshTimer] (CacheRefreshTimer.java:174) - Starting conditions aren't reached ```
CentOS 6.8
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By Todd Higgins user 22 Jan 2020 at 2:09 p.m. CST

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I soon as I submitted the ticket I did a search on the error: ``` This server isn't master Cache Refresh server ``` Which linked me to support ticket [here](https://support.gluu.org/identity-management/4996/how-to-check-cache-refresh-is-working/): I needed to update the Server IP address to match the new IP of the cloned server Configuration > Cache Refresh > Server IP Address. As soon as I updated the address the sync process fired off and I was able to find the new users when I searched under Users > Manage People

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