I can see couple of tickets on same problem created by same organization.
Please note that: community support is mostly run by community and for community; so whenever community create tickets, we highly suggest them to create "one problem - one ticket" method. So, all can take the benefit from it.
>> But still, this use case was not included in the documentation.
Honestly speaking, this is pretty standard use case and passport has it's own discovery.
If you want to cover some special use case, you should get VIP support.