Please allow me to help you how you can use "community support" in Gluu.
- "Community Support" is not "specialized support", that means... this support is for "whole community". When we answer some community ticket, that means it has to serve purpose to whole community. "Specialized Support" is for "VIP customers".
- "Community Support" ticket is not private tickets because whole community is able to search any problem in this support portal and take benefit from those if they face similar problem.
- You have to know "what" you are doing and "how" you are gonna do it with Gluu Server. That means you have to read our documentation carefully and move forward.
- After following all steps above, if you still face problem... you can definitely open ticket. But, you have to follow [How to Ask Good question](https://support.gluu.org/docs/user-guide/how-to-ask/) in support portal.
Now.. to answer your question....
>> I was able to run the script successfully but still its giving me the error" An unexpected error has occurred at null". which logs show you what the problem is and how to fix it?
If you just search our support portal with this error message, you would get a very good amount of community / public tickets on that specific problem. Screenshot attached.