Hello, I am attempting to migrate our instance form 2.4.3 to 3.1.1. I am not having much success. I am following the documentation as specified. When the 2.4.3 --> 3.1.1 upgrade did not work, I also tried to get from 2.4.3 --> 2.4.4 in an attempt to see if a 2.4.4 --> 3.1.1 migration might work, but the 2.4.3 --> 2.4.4 migration also does not work for other reasons. For the 2.4.3 --> 2.4.4 upgrade, I was able to successfully export. I then uninstalled 2.4.3, installed 2.4.4 per instructions, installed pip and jsonmerge. When I try to run import244.py backup_24, I get the error: > GLUU.root@gluu:~# ./import244.py backup_24 > Traceback (most recent call last): > File "./import244.py", line 552, in <module> > main(sys.argv[1]) > File "./import244.py", line 493, in main > backup_version = int(getBackupProperty('version').replace('.', '').strip()[:3]) > ValueError: invalid literal for int() with base 10: 'v3' import_244.log is empty. The existing gluu-server-2.4.4 instance works just fine. In regards to the 2.4.3 --> 3.1.1 migration: When I try to run the import_2431.py script, I get the following output: > ------------------------------------------------------------ > Gluu Server Community Edition Migration Tool > ============================================================ > > Migrate LDAP server's configuration used for authentication at the source instance?- 1.yes, 2.no [2]: 1 > INFO Stopping Webapps oxAuth and Identity. > INFO Stopping OpenLDAP Server. > INFO Copying the Certificates. > INFO Updating the CA Certs Keystore. > INFO Copying the custom pages and assets of webapps. > INFO Copying Shibboleth IDP files... > INFO Converting Schema files of custom attributes. > $ webexID $ updatetimestamp $ whenChanged $ firstname $ lastname $ webexLastName $ webexEmail $ email $ webexFirstName $ postalCode $ wrikeID $ googleID $ oraclefusionID $ oracleCloudID $ novatusID $ paycomID $ gotoassistID $ auroranameID > INFO Exporting LDAP data. > ERROR 5a31fd99 /opt/gluu/schema/openldap/custom.schema: line 16 attributetype: Inconsistent duplicate attributeType: "email" > slapcat: bad configuration file! > > INFO Processing the LDIF data. > INFO Importing Processed LDAP data. > ERROR 5a31fdda /opt/gluu/schema/openldap/custom.schema: line 16 attributetype: Inconsistent duplicate attributeType: "email" > slapadd: bad configuration file! > > ERROR 5a31fdda /opt/gluu/schema/openldap/custom.schema: line 16 attributetype: Inconsistent duplicate attributeType: "email" > slapadd: bad configuration file! > > INFO Fixing permissions for files. > ERROR chown: cannot access '/opt/gluu/data/main_db/data.mdb': No such file or directory > > ERROR chown: cannot access '/opt/gluu/data/site_db/data.mdb': No such file or directory > > INFO Starting OpenLDAP Server. > ERROR Couldn't start the OpenLDAP server. > ERROR Symas OpenLDAP LDAP services slapd starting... failed. > > GLUU.root@localhost:~# service gluu-server-3.1.1 status > gluu-server-3.1.1: unrecognized service > GLUU.root@localhost:~# service idp status > Jetty running pid=4263 > > START_INI = /opt/gluu/jetty/idp/start.ini > START_D = /opt/gluu/jetty/idp/start.d > JETTY_HOME = /opt/jetty > JETTY_BASE = /opt/gluu/jetty/idp > JETTY_CONF = /opt/jetty/etc/jetty.conf > JETTY_PID = /var/run/idp.pid > JETTY_START = /opt/jetty/start.jar > JETTY_LOGS = /opt/gluu/jetty/idp/logs > JETTY_STATE = /opt/gluu/jetty/idp/idp.state > CLASSPATH = > JAVA = /opt/jre/bin/java > JAVA_OPTIONS = -server -Xms256m -Xmx572m -XX:MaxMetaspaceSize=246m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/idp -Djetty.logging.dir=/opt/gluu/jetty/idp/logs -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/idp -Djava.io.tmpdir=/opt/jetty-9.3/temp > JETTY_ARGS = jetty.http.host=localhost jetty.http.port=8086 jetty.state=/opt/gluu/jetty/idp/idp.state jetty-logging.xml jetty-started.xml > RUN_CMD = /opt/jre/bin/java -server -Xms256m -Xmx572m -XX:MaxMetaspaceSize=246m -XX:+DisableExplicitGC -Dgluu.base=/etc/gluu -Dserver.base=/opt/gluu/jetty/idp -Djetty.logging.dir=/opt/gluu/jetty/idp/logs -Djetty.home=/opt/jetty -Djetty.base=/opt/gluu/jetty/idp -Djava.io.tmpdir=/opt/jetty-9.3/temp -jar /opt/jetty/start.jar jetty.http.host=localhost jetty.http.port=8086 jetty.state=/opt/gluu/jetty/idp/idp.state jetty-logging.xml jetty-started.xml After this process, the gluu-server-3.1.1 won't start and the browser gets 403 errors just like [this](https://support.gluu.org/installation/4210/shibboleth-503-after-fresh-install/) The process described by that gentleman does not fix the issue. Any suggestions?