By: Sved Devs user 23 Jun 2020 at 9:10 a.m. CDT

3 Responses
Sved Devs gravatar
This is after following all the upgrade steps, ensure things are working and then restart the server. Now, everytime I navigate to the page, I see the screen with: OOPS An unexpected error has occured at null login.errorSessionInvalidMessage Looking at oxauth.log, I see: ``` root@ip-172-31-16-100:~# tail /opt/gluu/jetty/oxauth/logs/oxauth.log 2020-06-23 13:14:58,155 WARN [main] [org.jboss.resteasy.spi.ResteasyProviderFactory] (ResteasyProviderFactory.java:1675) - RESTEASY002155: Provider class org.jboss.resteasy.plugins.providers.DataSourceProvider is already registered. 2nd registration is being ignored. 2020-06-23 13:14:58,155 WARN [main] [org.jboss.resteasy.spi.ResteasyProviderFactory] (ResteasyProviderFactory.java:1675) - RESTEASY002155: Provider class org.jboss.resteasy.plugins.providers.jaxb.CollectionProvider is already registered. 2nd registration is being ignored. 2020-06-23 13:14:58,156 WARN [main] [org.jboss.resteasy.spi.ResteasyProviderFactory] (ResteasyProviderFactory.java:1675) - RESTEASY002155: Provider class org.jboss.resteasy.plugins.providers.InputStreamProvider is already registered. 2nd registration is being ignored. 2020-06-23 13:14:58,156 WARN [main] [org.jboss.resteasy.spi.ResteasyProviderFactory] (ResteasyProviderFactory.java:1675) - RESTEASY002155: Provider class org.jboss.resteasy.plugins.providers.jaxb.JAXBXmlSeeAlsoProvider is already registered. 2nd registration is being ignored. 2020-06-23 13:14:58,156 WARN [main] [org.jboss.resteasy.spi.ResteasyProviderFactory] (ResteasyProviderFactory.java:1675) - RESTEASY002155: Provider class org.jboss.resteasy.plugins.providers.sse.SseEventSinkInterceptor is already registered. 2nd registration is being ignored. 2020-06-23 13:14:58,156 WARN [main] [org.jboss.resteasy.spi.ResteasyProviderFactory] (ResteasyProviderFactory.java:1675) - RESTEASY002155: Provider class org.jboss.resteasy.plugins.providers.jaxb.MapProvider is already registered. 2nd registration is being ignored. 2020-06-23 13:15:56,707 INFO [ForkJoinPool.commonPool-worker-3] [org.gluu.oxauth.service.ApplicationFactory] (ApplicationFactory.java:82) - Cache configuration: CacheConfiguration{cacheProviderType=IN_MEMORY, memcachedConfiguration=MemcachedConfiguration{servers='localhost:11211', maxOperationQueueLength=100000, bufferSize=32768, defaultPutExpiration=60, connectionFactoryType=DEFAULT}, redisConfiguration=RedisConfiguration{servers='localhost:6379', defaultPutExpiration=60, redisProviderType=STANDALONE, useSSL=false, sslTrustStoreFilePath=, sentinelMasterGroupName=}, inMemoryConfiguration=InMemoryConfiguration{defaultPutExpiration=60}, nativePersistenceConfiguration=NativePersistenceConfiguration [defaultPutExpiration=60, defaultCleanupBatchSize=25, deleteExpiredOnGetRequest=false, baseDn=o=gluu]} 2020-06-23 13:19:59,035 INFO [metrics-reporter-1-thread-1] [org.gluu.oxauth.service.AppInitializer] (AppInitializer.java:365) - Created persistenceMetricEntryManager: org.gluu.persist.ldap.impl.LdapEntryManager@1b20c2b2 with operation service: org.gluu.persist.ldap.operation.impl.LdapOperationsServiceImpl@1942e4b2 2020-06-23 13:49:42,560 ERROR [qtp1058025095-19] [gluu.oxauth.authorize.ws.rs.AuthorizeAction] (AuthorizeAction.java:251) - Failed to get CustomScriptConfiguration. auth_step: 1, acr_values: null 2020-06-23 13:59:04,218 ERROR [qtp1058025095-12] [gluu.oxauth.authorize.ws.rs.AuthorizeAction] (AuthorizeAction.java:251) - Failed to get CustomScriptConfiguration. auth_step: 1, acr_values: simple_password_auth root@ip-172-31-16-10:~# ``` Any pointers for the same, please?

By Mohib Zico staff 28 Jun 2020 at 12:59 a.m. CDT

Mohib Zico gravatar
You upgraded from which version to 4.1?

By Sved Devs user 28 Jun 2020 at 5:12 a.m. CDT

Sved Devs gravatar
3.1.5 -> 4.0 -> 4.1 (as suggested in the upgrade docs). However, i built a fresh 4.1 machine (on Ubuntu 18.04) and still see the same issue as soon as i switch to email and activate (per the FAQ). Luckily, i tried it in another browser while keeping the current session active so, could revert back when i encountered the same issue. Please let me know if you need any logs/screenshots.

By Mohib Zico staff 28 Jun 2020 at 10:18 a.m. CDT

Mohib Zico gravatar
Thanks for the report, I have created a github test case with QA team.