By: Mike Con user 12 Feb 2021 at 9:20 a.m. CST

3 Responses
Mike Con gravatar
I was on version 3.1.6 and upgraded to 4.0 > 4.1 and then to 4.2. However, I saw that many of my users are missing. Is this common or did I miss something in the upgrade process?

By Mohib Zico Account Admin 16 Feb 2021 at 9:02 p.m. CST

Mohib Zico gravatar
Upgrade script log should have indication why it's failing.

By Mike Con user 16 Feb 2021 at 9:33 p.m. CST

Mike Con gravatar
Thanks for the great information. Not sure what you mean by failing. Where is the upgrade script log located.

By Mohib Zico Account Admin 28 Feb 2021 at 11:17 p.m. CST

Mohib Zico gravatar
It should be inside same directory from where you ran upgrade script.